Human Resource Competency Study HRCS

Are you a large GCC (Kuwait, Saudi Arabia, Bahrain, UAE, Qatar) or Pakistan-based organisation (both MNC and locally-owned)? Here’s an invitation to participate in an HR study by Dave Ulrich, the father of HR.

For the past 25 years the Human Resource Competency Study (HRCS) has answered the question, “What knowledge and abilities are necessary for successful HR professionals?”

Round 7 of this study will help shape the future of HR and further define the contributions that HR makes to business success.

SkillCity is supporting HRCS as part of its CSR. We invite you to participate.

There are no costs for participating companies.*

To participate, please email: 

Muhammad Bin Muhammad Din:

Here is what you will receive:


Companies with five or more HR participants who complete the full rating process will receive a company report with industry, global and regional performance benchmarks, insights on how to better implement business strategies, and focused feedback on which HR competencies and organizational practices have the greatest impact on business performance.


Individual participants who receive completed reviews from five or more raters, including a direct supervisor, will receive an individual report with job level, regional, and global benchmarks, and focused feedback on which competencies have the greatest effect on individual effectiveness and business performance.


For a nominal fee, participants are invited to a feedback session, hosted by one of our regional partners, in the fourth quarter of 2015 to review the study results, examine current trends, and discuss future HR agendas.


How will your company benefit by participating?

The results will help your company by comparing your individual and collective competencies against global benchmarks. Building on this base, you and your colleagues will then be able to better implement business strategies.

You will also be able to prepare competency-based developmental action plans for yourselves and for your department in order to increase your impact on your company’s performance.

Professionals from participating companies will also be invited to attend a one-day feedback conference in which the results of the study are reviewed, and HR trends impacting businesses are examined.

What are the objectives of the HRCS?

Our objective for this round of the HRCS will be to continually evaluate how HR competencies are changing and how those competencies drive business performance. In this round of the study, we will highlight:

1. A stronger global presence. Our study is one of the largest in the world but we hope to further understand the unique competencies of different regions.

2. HR’s impact on specific business challenges. Our prior studies have consistently shown the importance of HR competencies for business performance, but we hope to collect more detailed data on how HR competencies help to develop specific organization capabilities in areas such as information, collaboration, innovation, risk management, strategic clarity, talent, and change.

3. HR’s impact on alternative business performance measures. Business performance has typically been identified with financial outcomes, such as ROA or profitability.

In this study we will not only look at HR’s impact on financial performance but we will also look at HR’s impact on intangible measures of business performance.

These alternative measures will be compared with the more traditional measures of financial performance to gain a clearer picture about what drives and sustains success.

4. Year-over-year analysis. This survey will be the beginning of an annual follow-up survey that will allow us to identify cause and effect relationships between specific organization practices and performance metrics.

This short survey will be completed by a small subset of the overall respondents and will not include the entire competency questionnaire.

Who is conducting the HRCS?

The Human Resource Competency Study is sponsored by the Ross School of Business at the University of Michigan and the RBL Group with assistance from Regional Partners around the globe.

The HRCS is directed by Dave Kryscynski and Mike Ulrich, with collaboration from principals Dave Ulrich and Wayne Brockbank.

These directors and principals have combined to write dozens of books and hundreds of articles about the field of human resources and have shaped the role of HR professionals for over 25 years.

What commitments are involved in participation?

Company: Identify five to ten HR professionals in the organization to participate in a 360 degree survey. Individuals may come from the corporate level or other organizational units. Partially completed rater surveys will not count towards the minimum number needed for a report.

Also identify organization experts in areas including strategy, finances, information management, innovation, and mergers & acquisitions.

Senior HR Executives: Communicate with the HR participants stressing the importance of the study, informing them of the company’s involvement, and request that they participate.

HR participants: Designate seven to ten associates as raters, including a direct supervisor, and request that they complete a survey to rate you. Partially completed rater surveys will not count towards the minimum number needed for a report.

As such, it is recommended that the HR participant identify seven to ten (or more) associate raters including a direct supervisor to ensure that at least five raters provide feedback.

The survey will take about 30-45 minutes to complete.

*Study began in March and is available through May 2015. Please contact now to participate.

**Companies with over fifty HR individuals participating will incur nominal fees for each additional HR participant, if company expert surveys are completed; otherwise, companies may enroll up to ten HR participants without cost, and then be charged a nominal fee for each participant past ten.

To view a video by Dave Ulrich about this study, click here.

To participate, email: 

Muhammad Bin Muhammad Din:

Muhammad is Regional Research Partner, GCC and Pakistan, and based in Riyadh, Saudi Arabia.

  • Saeed A. Chughtai

    My firm is a medium size practice employing about 80 people in two office i.e Karachi and Islamabad. If interested, do let me know.